Cancellation Policy

Refund request received

up to 10 days prior to the start of the meeting

  • Refund amount requested less a $35 processing fee

Refund request received

less than 10 days prior to or until the conclusion of the meeting

  • Regular registrants will receive refund amount requested less $215
  • Students or other reduced-rate registrants are not eligible for registration fee refunds.
Refund request received

following the conclusion of the meeting

  • No refunds provided.

To cancel your meeting registration order, you must notify the SMM Office Administrator in writing of your request for a refund. The timing of your request is important in determining refund amounts, as indicated above.